[Mary Smith (DHHS)]

Hi Sarah,

There has been comprehensive advice provided to your CEO via the daily Health Service Bulletin – you might like to ask your CEO to provide you a copy of this daily update – it has a lot of information that is of importance to infection control and is often not found on any websites.

Regards,

Mary

Mary Smith and Sue Atkins
Department of Health and Human Services
Regional Infection Control Advisors | Performance and Improvement Rural Health – Grampians | Health and Wellbeing Division

Mary Smith
Monday to Thursday
m. 0419 447 491
e. mary.smith@dhhs.vic.gov.au

Sue Atkins
Monday to Friday
m. 0438 227 989
e. sue.e.atkins@dhhs.vic.gov.au

Hi Team,

I am after some advice regarding staff working across multiple sites in RACF.

We are Victorian based, and lucky enough to be in an area of no known active cases but am cautious at the idea of ‘sharing’ staff.
Does the department currently have any recommendations out, or is it up to each facility to determine the risk?

Kind regards,

Sarah Bulzomi
Infection Control Officer (Wednesdays)
[cid:image001.png@01D6708A.B25AEF30]
Robinvale District Health Services
PO Box 376, Robinvale VIC 3549
Mobile:
[cid:image002.png@01D6708A.B25AEF30]
Robinvale District Health Services would like to acknowledge the Traditional Custodians of the land and pay our respects to Elders past, present and emerging.

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[Mary Smith (DHHS)]

This is the latest advice from the Victorian DHHS website –

https://www.dhhs.vic.gov.au/face-coverings-1159pm-wednesday-22-july

[cid:image001.jpg@01D660F6.9D5CE320]

Regards,

Mary

Mary Smith and Sue Atkins
Department of Health and Human Services
Regional Infection Control Advisors | Performance and Improvement Rural Health – Grampians | Health and Wellbeing Division

Mary Smith
Monday to Thursday
m. 0419 447 491
e. mary.smith@dhhs.vic.gov.au

Sue Atkins
Monday to Friday
m. 0438 227 989
e. sue.e.atkins@dhhs.vic.gov.au

OFFICIAL

HI I’m pretty sure it is 12 year olds and below/primary school

Thanks
Michelle

Michelle Bibby
Infection Prevention Australia
0429071165
michelle@infectionprevention.com.au
http://www.infectionprevention.com.au
[cid:image001.png@01D660EB.B9263BC0]

Hi All,
Can anyone please advise what the minimal age of children is to wear surgical masks? If you have any guideline to be shared? Your help would be greatly appreciated.

Kind regards,

Serina Liao
CNC| Infection Prevention Unit
SWSLHD Primary & Community Health Services
Rosemeadow CHC, 5 Thomas Rose Drive, Rosemeadow NSW 2560
[cid:image001.jpg@01D660DF.06E060F0]

Visit the NSW Health website for the latest information on COVID-19.

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_________________________________________________________________________________

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[Mary Smith (DHHS)]

Hi Sarah,

Victoria has a similar patient satisfaction survey to NSW – Victorian Healthcare Experience Survey

The Victorian healthcare experience survey (VHES) has been implemented in Victorian health services to measure patient experience since 2014. It asks randomly selected patients their perception of how clean is the health service (Q12 & 13) and is ABHR available (Q14)? Larger health services can also look at data for their ED (Q52, 53, 54) as well as general inpatient data.

Public health services are expected to get a score of 70% or above for “perception of cleanliness” as part of the KPIs outlined in the annual Victorian Health Services Performance Monitoring Framework.

Your executive or quality team would be aware of this survey and should be able to advise you on how to access the data. You will need to register and have a password to access the data.

Hope this helps.

Regards,

Mary

Mary Smith
(Working days – Monday to Thursday)

Regional Infection Control Advisor | Rural and Regional Health Branch | Grampians
Health and Wellbeing Division
Department of Health and Human Services

21 McLachlan Street, Horsham, Victoria, 3400
t. 03 5381 9703 | m. 0419 447 491
e. mary.smith@dhhs.vic.gov.au
w. http://www.dhhs.vic.gov.au

Hello Sarah

I find data from NSW BHI most useful as it provides a snap shot of broad information in a variety of settings about the consumers perceptions of us in these setting re Hand Hygiene , cleanliness of wards and bathrooms etc …(it is a bit dated currently so waiting for update)

I can at least benchmark externally and with our selves re data we already collect on the floor ie HHA audit data, cleaning audit results etc

I am not sure what you have set up in Vic but reckon you would have something similar down your way to what we have in NSW re consumer survey / feedback ?

http://bhi.nsw.gov.au/Healthcare_Observer

good luck & hope this info helpful

cheers

Lindy

Lindy Ryan

District Infection Prevention & Control CNC | Clinical Governance & Information Services MNCLHD
Level 1 Coffs Specialist Centre, Pacific Hwy, Coffs Harbour
Office 66911984 or Mob 0419 990 693 | lindy.ryan@ncahs.health.nsw.gov.au
http://www.health.nsw.gov.au

[http://internal.health.nsw.gov.au/communications/e-signatures/images/NSW-Health-Mid-North-Coast-LHD.jpg]

“Wise and humane management of the patient is the best safeguard against infection”
(Florence Nightingale Circa 1860)

Hi team,

We are in the process of updating out customer satisfaction survey and consumer response, specific to Infection Control.
I was wondering what other organisations have in place around this.
We are currently struggling to find a model that is able to;

1. gain enough interest for consumers to participate in and
2. obtain enough information that we as an organisation can utilise/improve on

Any ideas would be much appreciated!

Kind regards,

Sarah Bulzomi
Infection Control Officer
[http://www.rdhs.com.au/wp-content/uploads/2015/07/rdhs-logo.jpg]
Robinvale District Health Services
PO Box 376, Robinvale VIC 3549
Mobile:

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_________________________________________________________________________________

This email contains confidential information intended only for the person named above and may be subject to legal privilege. If you are not the intended recipient, any disclosure, copying or use of this information is prohibited. The Department provides no guarantee that this communication is free of virus or that it has not been intercepted or interfered with. If you have received this email in error or have any other concerns regarding its transmission, please notify Postmaster@dhhs.vic.gov.au
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