Home › Forums › Infexion Connexion › information format for consumers – any novel approaches happening out there
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08/05/2017 at 4:41 pm #73761Ryan, LindyParticipant
Author:
Ryan, LindyEmail:
Lindy.Ryan@NCAHS.HEALTH.NSW.GOV.AUOrganisation:
State:
Hello
We are traveling though our accreditation journey again and I was just wondering what other sites were doing in relation to providing consumer information about your services (not just infection control but all other areas such as and their rights etc etc ) as we are supposed to be ensuring we are providing engagement & information to our consumers…& even more that they understand what we are providing them with !!
So I was wondering if anyone’s facility or service were already doing anything perhaps a little more novel rather than be reliant on paper based booklets or pamphlets…that either are not disposable but have a laminate cover (and are required to be wiped down each time a pt is discharged – very onerous and not always possible)…… or are required us to chop down half the world’s trees to ensure all consumers got information to get adequate information to our consumers
Happy to be contacted off line…just hoping for some inspiration of what I think may be possible…. is already be in place by other services.
Thanks in advance for sharing
Best regards
Lindy
Lindy Ryan
Infection Prevention & Control A/CNC | Clinical Governance Unit MNCLHD
Level 1 Coffs Specialist Centre, Pacific Hwy, Coffs Harbour
Mob 0419 990 693 | lindy.ryan@ncahs.health.nsw.gov.au
http://www.health.nsw.gov.au[http://internal.health.nsw.gov.au/communications/e-signatures/images/NSW-Health-Mid-North-Coast-LHD.jpg]
“Wise and humane management of the patient is the best safeguard against infection”
(Florence Nightingale Circa 1860)________________________________
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09/05/2017 at 7:39 am #73762AnonymousInactiveAuthor:
AnonymousOrganisation:
State:
Hi Lindy
We haven’t got any further in place than you but I have been suggesting that we run all these things on a dedicated TV channel through all the TV’s in patient areas.
Both wards and waiting areas.
No luck getting it to happen as yet but working on it.
The other one for staff that I have considered is changing the screen savers to different standards info on a monthly basis.
Not sure if any help but just some thoughts I have had.Heather Gill (cert Inf Control, MRCN)
Infection Prevention and Control Practitioner.
Theatre Nurse Unit Manager
CastertonMemorial Hospital
63-69 Russell St
Casterton
Victoria 3311
Ph. 03 55542555Hello
We are traveling though our accreditation journey again and I was just wondering what other sites were doing in relation to providing consumer information about your services (not just infection control but all other areas such as and their rights etc etc ) as we are supposed to be ensuring we are providing engagement & information to our consumers…& even more that they understand what we are providing them with !!
So I was wondering if anyone’s facility or service were already doing anything perhaps a little more novel rather than be reliant on paper based booklets or pamphlets…that either are not disposable but have a laminate cover (and are required to be wiped down each time a pt is discharged – very onerous and not always possible)…… or are required us to chop down half the world’s trees to ensure all consumers got information to get adequate information to our consumers
Happy to be contacted off line…just hoping for some inspiration of what I think may be possible…. is already be in place by other services.
Thanks in advance for sharing
Best regards
Lindy
Lindy Ryan
Infection Prevention & Control A/CNC | Clinical Governance Unit MNCLHD
Level 1 Coffs Specialist Centre, Pacific Hwy, Coffs Harbour
Mob 0419 990 693 | lindy.ryan@ncahs.health.nsw.gov.au
http://www.health.nsw.gov.au[http://internal.health.nsw.gov.au/communications/e-signatures/images/NSW-Health-Mid-North-Coast-LHD.jpg]
“Wise and humane management of the patient is the best safeguard against infection”
(Florence Nightingale Circa 1860)________________________________
This message is intended for the addressee(s) named and may contain confidential information. If you are not the intended recipient, please delete the message and any attachments and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of NSW Health or any of its entities.
MESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
Archive of all messages are available at http://aicalist.org.au/archives – registration and login required.
Replies to this message will be directed back to the list. To create a new message send an email to aicalist@aicalist.org.au
To send a message to the list administrator send an email to aicalist-request@aicalist.org.au.
You can unsubscribe from this list be sending ‘signoff aicalist’ (without the quotes) to listserv@aicalist.org.au
MESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.
The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
Archive of all messages are available at http://aicalist.org.au/archives – registration and login required.
Replies to this message will be directed back to the list. To create a new message send an email to aicalist@aicalist.org.au
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09/05/2017 at 9:18 am #73764Belinda BostonParticipantAuthor:
Belinda BostonEmail:
belinda.boston@HEALTH.NSW.GOV.AUOrganisation:
State:
Hi all
We have made a PowerPoint with voice over that goes through our hospital television channel using a USB stickIt was quite a lot of work but worthwhile
Please let me know if you want any more information
BelindaBelinda Boston
Infection Prevention and Control CNC | Nursing
St George Public Hospital
1st Floor James Laws House
Gray Street Kogarah NSW
Tel (02) 9113 1575 | Fax (02) 9113 1575 | Mob 0429 890 544 | belinda.boston@health.nsw.gov.au
http://www.seslhd.health.nsw.gov.au/Hi Lindy
We haven’t got any further in place than you but I have been suggesting that we run all these things on a dedicated TV channel through all the TV’s in patient areas.
Both wards and waiting areas.
No luck getting it to happen as yet but working on it.
The other one for staff that I have considered is changing the screen savers to different standards info on a monthly basis.
Not sure if any help but just some thoughts I have had.Heather Gill (cert Inf Control, MRCN)
Infection Prevention and Control Practitioner.
Theatre Nurse Unit Manager
CastertonMemorial Hospital
63-69 Russell St
Casterton
Victoria 3311
Ph. 03 55542555Hello
We are traveling though our accreditation journey again and I was just wondering what other sites were doing in relation to providing consumer information about your services (not just infection control but all other areas such as and their rights etc etc ) as we are supposed to be ensuring we are providing engagement & information to our consumers…& even more that they understand what we are providing them with !!
So I was wondering if anyone’s facility or service were already doing anything perhaps a little more novel rather than be reliant on paper based booklets or pamphlets…that either are not disposable but have a laminate cover (and are required to be wiped down each time a pt is discharged – very onerous and not always possible)…… or are required us to chop down half the world’s trees to ensure all consumers got information to get adequate information to our consumers
Happy to be contacted off line…just hoping for some inspiration of what I think may be possible…. is already be in place by other services.
Thanks in advance for sharing
Best regards
Lindy
Lindy Ryan
Infection Prevention & Control A/CNC | Clinical Governance Unit MNCLHD
Level 1 Coffs Specialist Centre, Pacific Hwy, Coffs Harbour
Mob 0419 990 693 | lindy.ryan@ncahs.health.nsw.gov.au
http://www.health.nsw.gov.au[http://internal.health.nsw.gov.au/communications/e-signatures/images/NSW-Health-Mid-North-Coast-LHD.jpg]
“Wise and humane management of the patient is the best safeguard against infection”
(Florence Nightingale Circa 1860)________________________________
This message is intended for the addressee(s) named and may contain confidential information. If you are not the intended recipient, please delete the message and any attachments and notify the sender. Views expressed in this message are those of the individual sender, and are not necessarily the views of NSW Health or any of its entities.
MESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
Archive of all messages are available at http://aicalist.org.au/archives – registration and login required.
Replies to this message will be directed back to the list. To create a new message send an email to aicalist@aicalist.org.au
To send a message to the list administrator send an email to aicalist-request@aicalist.org.au.
You can unsubscribe from this list be sending ‘signoff aicalist’ (without the quotes) to listserv@aicalist.org.au
MESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
Archive of all messages are available at http://aicalist.org.au/archives – registration and login required.
Replies to this message will be directed back to the list. To create a new message send an email to aicalist@aicalist.org.au
To send a message to the list administrator send an email to aicalist-request@aicalist.org.au.
You can unsubscribe from this list be sending ‘signoff aicalist’ (without the quotes) to listserv@aicalist.org.au
This message is intended for the addressee named and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender.
Views expressed in this message are those of the individual sender, and are not necessarily the views of NSW Health or any of its entities.
MESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.
The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
Archive of all messages are available at http://aicalist.org.au/archives – registration and login required.
Replies to this message will be directed back to the list. To create a new message send an email to aicalist@aicalist.org.au
To send a message to the list administrator send an email to aicalist-request@aicalist.org.au.
You can unsubscribe from this list be sending ‘signoff aicalist’ (without the quotes) to listserv@aicalist.org.au
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