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Good Afternoon All,
I am chasing some guidance/advice on how you best address noncompliance with the 5 moments for hand hygiene.
* How do you tack staff that are repeatedly non-compliant?
* What is your process for identifying repeat offenders?
* What is your process for addressing noncompliance? ie, training, management notification, executive escalation etc.
* What is your definition of non-compliance?
Thankyou in advance for your assistance.
Kind Regards
Erica Short | Infection Prevention and Management
Clinical Nurse, GradCert IPCSouth Metropolitan Health Service Fiona Stanley Hospital
Level Ground, Block, 11 Robin Warren Drive, MURDOCH WA 6150
Postal address: Locked Bag 100, PALMYRA DC WA 6961T: 6152 6635 | P: 28915
E: Erica.Short@health.wa.gov.auhttp://www.southmetropolitan.health.wa.gov.au
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Hi Erica,I hear your pain! Singling out clinicians may be regarded as potential ‘bullying’ in the workplace, however results of non-compliance audits can be addressed and discussed by clinical specialty, highlighting issues and addressing the potential responsibilities of everyone to conform to higher levels of compliance.
Clinicians need to take responsibility for their actions, and while this is essentially a generalised statement, we need to remind clinicians continuously, and offer quality education to address these issues.
We do not want create an unhealthy divide between our other healthcare colleagues by starting an individual witch hunt over HH compliance 😉
Timothy R. Spencer, RN, APN, DipAppSci, Bach.Health, ICCert, VA-BC.Vascular Access Consultant
Get Outlook for iOS_____________________________
Good Afternoon All,
I am chasing some guidance/advice on how you best address noncompliance with the 5 moments for hand hygiene.
How do you tack staff that are repeatedly non-compliant?
What is your process for identifying repeat offenders?
What is your process for addressing noncompliance? ie, training, management notification, executive escalation etc.
What is your definition of non-compliance?
Thankyou in advance for your assistance.
Kind Regards
Erica Short| Infection Prevention and Management
Clinical Nurse, GradCert IPC
South Metropolitan Health Service Fiona Stanley Hospital
Level Ground, Block, 11 Robin Warren Drive, MURDOCH WA 6150
Postal address: Locked Bag 100, PALMYRA DC WA 6961
T: 6152 6635 | P: 28915
E:Erica.Short@health.wa.gov.au
http://www.southmetropolitan.health.wa.gov.au
http://www.fsh.health.wa.gov.au
MESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.
The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
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MESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.
The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
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I would like some information about washing your hands in the staff tea room too please.
We feel you should wash your hands before you leave the floor and not provide soap at the kitchen sink to discourage staff from adding bugs where there is food.
They should then wash again out of the tea room before on returning to the floor.
ThanksKate Day | Nurse Manager |Registered Nurse
[BRIDGECLINIClogo21]
8 Standen Street Murray Bridge SA 5253
PO BOX 471 Murray Bridge SA 5253
* 08 8539 3232 7 08 8539 3237
( 0408 335 850
? Kate.day@bridgeclinic.com.au
? http://www.bridgeclinic.com.auIMPORTANT***If you have received this email in error, please notify us immediately and delete this message. The contents of this email are confidential and may be protected by professional privilege. The contents are intended only for the named recipient/s of this email.
If the reader of this email is not the intended recipient/s – you are hereby notified that any use, reproduction, disclosure or distribution of the information contained herein the email is prohibited.Good Afternoon All,
I am chasing some guidance/advice on how you best address noncompliance with the 5 moments for hand hygiene.
* How do you tack staff that are repeatedly non-compliant?
* What is your process for identifying repeat offenders?
* What is your process for addressing noncompliance? ie, training, management notification, executive escalation etc.
* What is your definition of non-compliance?
Thankyou in advance for your assistance.
Kind Regards
Erica Short | Infection Prevention and Management
Clinical Nurse, GradCert IPCSouth Metropolitan Health Service Fiona Stanley Hospital
Level Ground, Block, 11 Robin Warren Drive, MURDOCH WA 6150
Postal address: Locked Bag 100, PALMYRA DC WA 6961T: 6152 6635 | P: 28915
E: Erica.Short@health.wa.gov.auhttp://www.southmetropolitan.health.wa.gov.au
http://www.fsh.health.wa.gov.auMESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.
The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
Archive of all messages are available at http://aicalist.org.au/archives – registration and login required.
Replies to this message will be directed back to the list. To create a new message send an email to aicalist@aicalist.org.au
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Hi Erica
My approach is that when an issue is identified when I am auditing (more than once for same moment), 1 stop the audit, 2 approach the individual, apologise for interrupting their work and explain what I am auditing, 3 let the individual know what they have done correctly, 4 let them know exactly which moments I didn’t observe, 5 ask if there is a particular reason for the missed moment.
This usually helps get them along for the ride. I try to keep it non-confrontational and as objective as possible and out of hearing of other staff and patients. I generally report to the manager of the area afterwards to say I have spoken to this person about their HH performance.
Auditors would have to be confident in their ability to do this and so would require some training and support with scenarios I think. Things like this don’t always translate well from smaller facilities like mine…
I hope this is of some value.
CheersLincoln Fowler
Infection Prevention Nurse ConsultantBairnsdale Regional Health Service
http://www.brhs.com.auThink Green, read it from the screen.
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Good Afternoon All,
I am chasing some guidance/advice on how you best address noncompliance with the 5 moments for hand hygiene.
* How do you tack staff that are repeatedly non-compliant?
* What is your process for identifying repeat offenders?
* What is your process for addressing noncompliance? ie, training, management notification, executive escalation etc.
* What is your definition of non-compliance?
Thankyou in advance for your assistance.
Kind Regards
Erica Short | Infection Prevention and Management
Clinical Nurse, GradCert IPCSouth Metropolitan Health Service Fiona Stanley Hospital
Level Ground, Block, 11 Robin Warren Drive, MURDOCH WA 6150
Postal address: Locked Bag 100, PALMYRA DC WA 6961T: 6152 6635 | P: 28915
E: Erica.Short@health.wa.gov.auhttp://www.southmetropolitan.health.wa.gov.au
http://www.fsh.health.wa.gov.auMESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.
The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
Archive of all messages are available at http://aicalist.org.au/archives – registration and login required.
Replies to this message will be directed back to the list. To create a new message send an email to aicalist@aicalist.org.au
To send a message to the list administrator send an email to aicalist-request@aicalist.org.au.
You can unsubscribe from this list be sending ‘signoff aicalist’ (without the quotes) to listserv@aicalist.org.au
MESSAGES POSTED TO THIS LIST ARE SOLELY THE OPINION OF THE AUTHOR, AND DO NOT REPRESENT THE OPINION OF ACIPC.
The use of trade/product/commercial brand names through the list is discouraged by ACIPC. If you wish to discuss specific reference to products or services by brand or commercial names, please do this outside the list.
Archive of all messages are available at http://aicalist.org.au/archives – registration and login required.
Replies to this message will be directed back to the list. To create a new message send an email to aicalist@aicalist.org.au
To send a message to the list administrator send an email to aicalist-request@aicalist.org.au.
You can unsubscribe from this list be sending ‘signoff aicalist’ (without the quotes) to listserv@aicalist.org.au
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